Frequently Asked Questions:

How does the setup process work?
  • Step 1: You click the Red "Get Started Now"  button on this Info Page and fill out the information form. 
  • Step 2: We build a "first-draft" version of your website and send you a link to view it. (2 business days)
  • Step 3: You provide feedback and we adjust the site until you approve it.
  • Step 4: We send the first month's invoice ($29.99) and launch the site as soon as it's paid.
The whole process usually takes 2-4 days. 

I already have a domain and email, do I need to change it?
No,  we can launch a website without transferring the domain name or interfering with existing email in any way. As long as you can get us access to the domain account we'll take care of everything.

What is included with the free setup and customization?
  • Change the design's color scheme to match your preference.
  • Remove any mentions of products and services you don't offer.
  • Upload all your carrier logos with links to the carrier websites.
  • Add your agency logo (if you have one) at the top.
  • Sync up the website with your online rater (if you have one).
  • Replace all agency contact information site-wide with your own.
  • Remove any pages or sections you don't want (blog, news, staff photo gallery, etc.).
  • Update all social media links to your agency's social media pages.
  • Adjust all maps to display your physical location or city center.
  • Replace images anywhere on website with images provided by you.
  • Program all quote, service, and contact forms to send automatic notifications to your email.
  • Customize SEO-related meta-tags to target your physical location and products.

What is NOT included with the free setup and custommization?
  • Transferring more than 20 pages of content from your current site. ($4/page)
  • Custom development and programming. ($70/hour)
We believe very strongly in NO HIDDEN FEES and NO SURPRISES. If you request any customizations that warrant additional fees we'll let you know in advance.

What will I be able to edit yself after the site goes live?
We'll do all the work building your new site and can make any changes for you after the site goes live. 

But if you want, you can use the drag-and-drop editor to do all of the following without knowing any computer code:
  • Replace/Delete/Add any pictures
  • Rewrite/Delete/Add any text
  • Add/Delete pages
  • Add/remove/change any links
  • Reorganize menu
  • Publish blog posts
  • Change the layout of the content area of any page
  • Add or remove carriers
  • Change your logo
  • Upload videos or embed from Youtube
  • Put custom HTML code anywhere in the main content area
  • Edit the questions in the quote forms
  • Edit the map
  • Edit individual page title tags for SEO
  • Edit individual page meta-description tags for SEO
  • Edit individual page meta-keyword tags for SEO
  • Add alt text to images for SEO
  • Add code to the header or footer of any page.
  • And much MUCH more...
Here's a few things you can't do yourself (but we can do for you)
  • Change the design colors
  • Change the default fonts
  • Change the design template

Can I have an SSL on my website?
Yes you can have an SSL on your website for an additional $15/month charge. With this change to the site you'll be given a unique IP address and your site will appear with an "https://" in front of it.

What happens to the information people fill out in quote or service forms?
It gets emailed right to you immediately and will be stored in the admin section of the site in case you lose the original email.

Can I build my own forms?
With more than 80 quote and customer service forms included with UPNIN Insurance you are sure to be covered for most lines of business. However, sometimes your agency requires a specialized form that ask the exact questions you need for that unique line of business. With  our  form builder technology, you can easily create any form you might need.
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